Ordering & Shipping
Our products are sold on a futures basis. We do not stock inventory.
All products are ordered according to your exact specifications.
Contact your DCI rep with inquiries on your products.
- If you do not have a representative, please complete our new customer online questionnaire.
- DCI will offer our updated prices on your specific quote request from the most competitive overseas factory delivered to your warehouse.
- If you accept our prices, then please submit your formal purchase order.
- DCI’s service does not stop with the sale. We follow the order through the production process, transit on the vessel, and customs clearance until it reaches your warehouse.
Frequently Asked Questions
Does DCI have a guarantee on our products?
Yes, DCI stands behind the quality of all of our products.
May I buy less than container load quantities?
DCI’s typical quantities are in container loads. Products may be shipped in container load or less than container load quantities based upon product type and country of origin. We can check with the mill for the requested product on whether they will offer LCL.
Would you like to purchase a DC International product?
If you are a new customer, we will email or fax you a credit application. You may also download our Credit Request.
Can DCI give me the name of any customers as a reference?
DCI will be happy to provide some of our customer contacts as a reference.
May I place an order subject to sample approval?
Yes, any order may be placed subject to sample approval.
- Products are shipped from our overseas factories directly to your door.
- Lead times are typically 60-90 days after the date of order placement, depending upon the product.
- Any order may be subject to the customer’s approval of our samples.
We take the pain out of purchasing.
Customized Label Program
DCI Trademarked Logo for Collated Fasteners
- Eagle Pneumatics is a trademarked logo by DCI. The Eagle graphics may be printed on your cartons at no charge.
- A private label program using your graphics is also available upon request.
- Products are manufactured by OEM suppliers.
- All products are supplied to your exact specifications.
With 30 years of experience in the import and distribution industry
We are dedicated to providing our customers with a service that is second to none in overseas trade.